"Has heating problems after prolonged use for about 30mins and the OS is a tad bit outdated."
"Software also crashed sometimes and lastly declared hardware (motherboard ) issue, which is costing almost equal to phone cost."
"Even the service center persons cannot resolve the problem every time we submit the phone they take submit the phone for 15 day every time & also they only say its an software problem. now it count to 4 times i visited the service center and now they are saying that the phone will go to the company and it will take a time of 1."
"But after when it get problem or any software problem it is like hell. After giving for service to micromax you won't get it back for min 2 months."
"But as on today now it is 90 days crossed, no positive reply from Micro max customer care( standard answer “it will take another 15 days”- useless system), knocked all the doors of Micromax local service centre and the company service manager, and Zonal managers, nobody yet to take a decision on the replacement, they never bother about the customer pain, do not have any courtesy to pick/ call back for the calls being made."
"In nutshell, the device has a decent hardware configuration on paper but the software is really pathetic. As for the customer service, it doesn't exist!"